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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
  We’ll keep you informed when our work affects you
- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
Business & Developers
Business & Developers
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
  Get connected to the water and waste water network
- Licensed Providers
  Our services for Licensed Providers (LPs)
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- Development Services
  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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- Procurement & Supply Chain
  Find out about our industry leading procurement process
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Careers

News & Views
Help & Resources
Help & Resources
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  Access our publication scheme or request information
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  Coronavirus Information
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  Find out about maintenance work which may affect your supply
- Document Hub
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- FAQs
  Check our Our Frequently Asked Questions for any issues first
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- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Delivery Plan' yielded 568 results:

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Leisure Provider Makes Waves with National Award Win

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17 October 2025

Community-first approach earns top spot at awards night for swim programme success

£1 million solar scheme completed in Fife

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6 November 2025

A £1 million solar scheme is now complete at a Scottish Water Horizons’ owned facility linked to Levenmouth Waste Water Treatment Works (WWTW) in Fife

Improving Urban Waters - Major Project to Protect the Water of Leith

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14 November 2025

We are unveiling plans for a £3.2million project to help prevent wet wipes and other sewer related debris from entering the Water of Leith in Edinburgh.

Development Services

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Planning a new development, building your home or replacing an existing water supply? Visit our development portal

Gap Sites

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Have you received a letter from Scottish Water about your water supply or waste water service?

Developing Housing and Commercial Properties

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Connecting to our network if you are developing housing and commercial properties

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